Delivery Information

Order Delivery Information

The minimum order is 50 Lei (without shipping). We reserve the right to refuse all orders below this value. The cost of shipping is 21 Lei.

Warranty Return Information

& nbsp; All defective (non-compliant) products will be sent to us at your own expense. Our return (returning the repaired or replaced product) is supported by us. We will fix the malfunction within 15 days of receiving the product. Depending on the severity of the malfunction, we will decide whether to repair the product, replace it or return your money.

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Product Return Information

In order to exercise your right of withdrawal (applicable only to individuals) & nbsp; you must inform us of your decision to withdraw from this contract by registering a return request (Customer Services & Returns). < br> According to Article 9 1 of the Government Ordinance no. 34 of 12 June 2014 on consumer rights under contracts with professionals, you have the right to withdraw from distance contracts without giving any reasons within a & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; 14 days & nbsp; you or a third party other than the carrier indicated by you in the physical possession of the products.
If you withdraw, we will refund any amount we have received from you, including delivery costs, except for additional costs due to the fact that you have chosen a different delivery method than the cheapest type of standard delivery we offer , without undue delay, and in any case no later than 14 days after we are informed of your decision to withdraw from this agreement. We will perform this refund using the same payment method as the one used for your initial transaction, unless you have expressly agreed to another refund method; in any case, you will not be charged fees as a result of such a refund.
Send the products or deliver them directly to Vasile Alecsandri 70 Street, Baia Mare, 430351 without undue delay and, in any event, within 14 days of the date you have notified your withdrawal. The term is respected if the products are sent back before the expiration of the & nbsp; 14 days & nbsp;

You will have to bear the direct cost of returning the products.
You are responsible only for diminishing the value of products resulting from manipulations other than necessary to determine the nature, quality and performance of your products.
Our operators will assist you in choosing the way to return and will provide you with the necessary details regarding the shipping address of the products, packaging or contacting the courier company.

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